Terms & Conditions
These terms and conditions manage the relationship between you and me (Namrata Gulani). The Terms and Conditions and our Consent & Privacy Policy apply to you as a visitor to the Reconnect Counselling website and as my client at Reconnect Counselling. Any information submitted to Reconnect Counselling will be collected by Reconnect Counselling in accordance with our Consent & Privacy Policy.
CANCELLATIONS & RESCHEDULING
A minimum of 24 hours’ notice is required to cancel or reschedule appointments to avoid cancellation fees. Appointments can be cancelled via email at namrata@reconnectcounselling.co.nz. Cancellation fees are as follows:
24+ hours notice: No Fee
0–24 hours notice: Full Fee
This policy supports me in keeping appointments available for clients in need. If numerous consecutive cancellations are made, then it is at my discretion to charge a non-refundable deposit for future sessions.
PAYMENT
Reconnect Counselling accepts payment via online banking and Eftpos. When you complete an online payment, funds will be deducted from your bank account.
All prices quoted are in New Zealand dollars.
REFUND POLICY:
No refund will be payable if a minimum of 24 hours’ notice isn’t given.
Each transaction shall be subject to the specific Terms and Conditions that were in place at the time of the transaction.
CONSENT:
By using the Reconnect Counselling Website you are agreeing to these Terms and Conditions.
Reconnect Counselling’s Terms and Conditions are subject to change at any time. You should check this page periodically to ensure that you are aware of our latest Terms and Conditions.